Privacy Policy.

Source migrated from the current website privacy policy. Final wording should be reviewed against POPIA, the new onboarding form, support workflows, analytics, uploads and any CRM integrations before production launch.

Commitment to privacy

Tech-on Tech-off is committed to protecting the information provided by users of this website. Information that identifies you will be used in line with this privacy policy.

This policy may be updated from time to time. The current website states that its privacy policy has been effective from August 2007; this effective date should be reviewed before launch.

Information we may collect

We may collect your name and job title, contact information including email address, demographic information such as postcode, preferences and interests, and other information relevant to customer surveys, offers, enquiries, onboarding or support.

What we do with the information

We use information to understand your needs, provide a better service, keep internal records, improve products and services, send relevant product or service information, contact you for market research where appropriate, and customise the website according to user interests.

Security

We are committed to keeping information secure and use suitable physical, electronic and managerial procedures to help safeguard information collected online.

Cookies

Cookies help analyse website traffic and allow web applications to respond to users as individuals. Traffic log cookies may be used to identify which pages are being used, analyse website traffic and improve the website. You may accept or decline cookies in your browser settings, although declining cookies may affect website functionality.

Links to other websites

This website may contain links to other websites. Once you leave this website, Tech-on Tech-off does not control those external sites and is not responsible for their privacy practices. Review the privacy statement of any external website you visit.

Controlling your personal information

You may restrict the collection or use of your personal information. If you previously agreed to direct marketing, you may change your mind by writing to or emailing Tech-on Tech-off.

We will not sell, distribute or lease your personal information to third parties unless we have permission or are required by law. If information held about you is incorrect or incomplete, contact us so it can be corrected.

Sensitive technical information

Passwords and sensitive access details should not be submitted through public website forms. Production workflows should use secure credential handover, private storage and access controls.

Uploads and documents

Uploaded documents should be stored privately, scanned where possible and made available only to authorised staff.

Retention

Lead, client and support information should be retained only for as long as needed for business, legal, accounting, security or support reasons.

Contact

For privacy questions, contact Tech-on Tech-off through the contact details on this website.